Last Updated: January 2025

This Privacy Policy explains how Cazeus Casino ("we", "us", "our") collects, uses, stores, and protects information about you when you use our website at cazeus.club ("the Site"). By using the Site, you agree to the practices described in this document. If you do not agree, please do not use our services.

1. Information We Collect

We collect information you provide directly when you register an account, make a deposit, request a withdrawal, or contact our support team. This includes your full name, date of birth, residential address, email address, telephone number, and payment details.

We also collect information automatically when you visit the Site. This includes your IP address, browser type, device type, operating system, pages visited, session duration, and referring URL. We use cookies and similar tracking technologies to gather this data.

Identity Verification Data

To comply with our licensing obligations and anti-money laundering requirements, we may request copies of identity documents (passport, driving licence), proof of address (utility bill, bank statement), and source of funds documentation. This data is processed only for verification and compliance purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To process deposits and withdrawals
• To verify your identity and comply with legal obligations
• To detect and prevent fraud, money laundering, and problem gambling
• To respond to support queries and complaints
• To send transactional communications such as account confirmations and payment receipts
• To send promotional communications where you have opted in to receive them
• To analyse usage patterns and improve the Site

3. Legal Basis for Processing

We process your personal data under the following legal bases. Contract performance covers processing necessary to provide the services you have requested. Legal obligation covers processing required to comply with our licensing conditions, anti-money laundering laws, and data protection regulations. Legitimate interests covers fraud prevention, security monitoring, and site improvement where these interests do not override your rights. Consent covers marketing communications, which you may withdraw at any time.

4. Cookies

We use cookies to keep you logged in, remember your preferences, analyse traffic, and support our marketing efforts. Essential cookies are required for the Site to function and cannot be disabled. Analytics cookies track aggregate usage data and are set by third-party services. Marketing cookies track your activity to deliver relevant advertising.

You can manage cookie preferences through your browser settings or via our cookie consent tool on the Site. Disabling non-essential cookies will not affect your ability to use the core features of the platform.

5. Data Sharing

We do not sell your personal data. We share your data only with the following categories of recipient where necessary to deliver our services or meet legal requirements.

• Payment processors handling your deposits and withdrawals
• Identity verification and KYC service providers
• Fraud prevention and security service providers
• Regulatory and law enforcement bodies where required by law
• IT infrastructure and cloud hosting providers operating under strict data processing agreements

All third parties we share data with are contractually required to handle it in accordance with applicable data protection law and our instructions.

6. Data Retention

We retain your personal data for as long as your account is active and for a minimum of five years after account closure to comply with our anti-money laundering and licensing obligations. Identity verification documents may be held for up to ten years depending on jurisdictional requirements. Marketing consent records are retained until withdrawn plus three years.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data. You may request access to the personal data we hold about you. You may request correction of inaccurate data. You may request erasure of data we no longer have a legal basis to hold. You may object to processing based on legitimate interests. You may request restriction of processing in certain circumstances. You may withdraw marketing consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team via the email address listed in the Contact section below. We will respond within 30 days of receiving a valid request.

8. Security

We use 256-bit SSL encryption to protect all data transmitted between your browser and our servers. Access to personal data within our systems is restricted to authorised personnel. We conduct regular security reviews and penetration testing. Despite these measures, no system is entirely immune to risk, and we cannot guarantee absolute security.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant data protection authorities.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will notify you by email or through a notice on the Site. The updated policy will state the effective date at the top of the document.

11. Contact

For privacy-related queries, requests, or complaints, please contact our Data Protection team via the live chat or email support available on the Site. We aim to resolve all privacy queries promptly and will escalate to the relevant supervisory authority if required.