Terms & Conditions
Last Updated: January 2025
These Terms and Conditions ("Terms") govern your use of cazeus.club ("the Site") and the services provided by Cazeus Casino ("we", "us", "our"). By registering an account or using any part of the Site, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, you must not use the Site.
1. Eligibility
You must be at least 18 years of age to register and use this Site. By creating an account, you confirm that you are of legal gambling age in your jurisdiction and that gambling is not prohibited by the laws of your country of residence.
We reserve the right to request age verification documentation at any point. Access to the platform may be restricted while verification is pending. Players in certain restricted jurisdictions are not eligible to register regardless of age.
2. Account Registration
You may hold only one account on this platform. Creating multiple accounts, including accounts held in another person's name, is a violation of these Terms and will result in immediate account closure and forfeiture of any balances held.
You are responsible for maintaining the security of your login credentials. We are not liable for losses resulting from unauthorised access where you have failed to keep your password secure. You must notify us immediately if you suspect your account has been accessed without your authorisation.
Account Verification (KYC)
We are required by our licence to verify the identity of all players before processing withdrawals. You will be asked to provide a valid government-issued photo ID and proof of current residential address. Additional documentation including source of funds evidence may be requested for higher-value transactions. Failure to complete verification will result in withdrawal requests being placed on hold until verification is successful.
3. Deposits and Withdrawals
The minimum deposit is £10. Deposits are credited to your account instantly in most cases. Processing times for specific payment methods may vary and are detailed in the cashier section of the platform.
The minimum withdrawal is £20. Withdrawals are subject to identity verification being completed on your account. We process withdrawal requests within 24 hours for e-wallet methods and within 3 to 5 business days for bank transfers. We do not charge withdrawal fees, though your payment provider may apply their own charges.
All deposits must come from a payment method registered in your own name. Third-party deposits are not permitted. We reserve the right to return funds and close accounts where third-party payment methods are identified.
4. Bonuses and Promotions
All bonuses are subject to individual promotional terms and conditions displayed at the time of the offer. General bonus rules that apply unless stated otherwise in specific promotion terms are set out below.
Bonus funds are separate from your cash balance. Wagering requirements must be met before bonus funds can be converted to withdrawable cash. The standard wagering requirement is 35x the bonus amount unless otherwise specified. Slots contribute 100% toward wagering requirements. Live casino and table games contribute at a reduced rate as stated in individual bonus terms.
Bonuses must be claimed and wagering requirements completed within the time period stated in the relevant promotion. Unclaimed or expired bonuses will be removed from your account. Cazeus reserves the right to withdraw, modify, or cancel any bonus at any time, including where abuse or manipulation of a promotional offer is suspected.
Bonus Abuse
Attempting to abuse bonus terms, including through coordinated play, exploitation of bonus mechanics, or using multiple accounts to claim the same promotion, will result in account suspension and forfeiture of related funds. Legitimate use of bonuses is welcomed and encouraged within these terms.
5. Gameplay and Fair Use
All games on the platform use certified random number generators. Game outcomes are independently verified and cannot be predicted or manipulated by any party. RTP percentages are provided for informational purposes only and represent long-term statistical averages, not guaranteed returns on individual sessions.
The use of automated software, bots, or artificial intelligence to play on the platform is strictly prohibited. We monitor gameplay patterns and will suspend accounts where automated activity is detected.
6. Responsible Gambling
We are committed to responsible gambling. Deposit limits, time limits, loss limits, and self-exclusion tools are available from your account settings. These tools take effect immediately upon activation.
If you choose to self-exclude, your account will be closed for the duration of the exclusion period. You will not be able to reopen it during this time. Marketing communications will be suspended for excluded players. We support the GamStop national self-exclusion scheme for UK residents.
If you believe gambling is causing you harm, please contact GamCare on 0808 8020 133 (free, 24/7) or visit BeGambleAware.org for support and guidance.
7. Intellectual Property
All content on the Site, including text, graphics, logos, software, and game assets, is the property of Cazeus Casino or its licensors. You may not copy, distribute, modify, or create derivative works from any content on the Site without prior written permission.
8. Limitation of Liability
We provide the Site and its services on an "as is" basis. We do not guarantee uninterrupted access or error-free operation of the platform. We are not liable for losses arising from technical failures, connectivity issues, or circumstances outside our reasonable control.
Our total liability to you in connection with your use of the Site is limited to the amount deposited by you and currently held in your account balance. We exclude all other liability to the maximum extent permitted by applicable law.
9. Account Closure and Termination
You may close your account at any time by contacting support. Any verified balance at the time of closure will be returned to your payment method following identity verification. Bonus balances that have not met wagering requirements will be forfeited upon account closure.
We may suspend or close your account without notice if you breach these Terms, engage in fraudulent activity, or are found to have provided false information during registration. Funds associated with fraudulent activity will not be returned.
10. Governing Law
These Terms are governed by the laws of the jurisdiction under which Cazeus Casino is licensed. Any disputes arising from your use of the platform that cannot be resolved through our internal complaints process may be referred to the relevant alternative dispute resolution body specified in our licence conditions.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, legal requirements, or operational practices. Material changes will be communicated to you by email or through a notice on the Site. Continued use of the platform after the effective date of any updated Terms constitutes your acceptance of those changes.
12. Contact
For questions or complaints about these Terms, please contact our support team via live chat or email available directly on the Site. We aim to respond to all formal complaints within 5 business days and will provide written resolution within 28 days of receipt.